Developing essential skills for mediating across dispute contexts and cultures – An Interview with Tony Whatling

“Disputes inevitably test mediators’ skills to the limit. They are also a powerful reminder of what I refer to in some detail in the book: namely that they should never be applied outside of a framework of appropriate professional values, attitudes and cultural sensitivity and awareness. Skills, strategies and professionals practice can never be value-free.”

Book cover: Making Partnerships with Service Users and Advocacy Groups Work

‘Growing spaces’ as a way of understanding and developing genuine partnerships – An Interview with Jackie Martin and Julie Gosling

“I think that service users can give a perspective which can be lost without their inclusion. Service users can help to cut through some of the professional ‘jargon’ which excludes people, even other professionals sometimes. Professionals are often under considerable pressures to meet targets or stay within budgets, and even with the best will in the world they can start to lose sight of why they came into the profession in the first place. Service users can help to keep that perspective and keep values sharp.”

An Interview with Josh Muggleton, author of ‘Raising Martians’

“There is lots of information in the book, and I really hope that people take that on board, but to me, what is more important is that they gain an understanding of, and an insight into life with Asperger Syndrome. If you understand someone with Asperger Syndrome, then knowing that it is named after Hans Asperger is redundant. While that sort of information might be interesting, it is far more useful to know how the person with Asperger Syndrome thinks: what he or she might find hard and why, what things might set them off, and what things will calm them down, what things they will be really good at, and what things they might struggle at.”