Danielle Turney on Relationship-Based Social Work

‘Placing the relationship at the heart of practice means recognising that, as we suggest in the Introduction, ”despite all the continuing upheavals in policy and procedure, social work [will] always begin and end with a human encounter between two or more people” and that this encounter, or relationship as it develops, is the medium through which the social work task can be carried out. Social work is never a neutral activity but can, at its best, offer a vulnerable or distressed person the experience of being valued, supported and understood – perhaps for the first time.’

Mike Stein on Quality Matters in Children’s Services

“Crude outcome statistics which are used to condemn the state in blanket fashion fail to recognise the progress made by young people, including major achievements, such as getting back into education after many years, furthering leisure interests and vocational skills, and, often for the first time, developing consistent, positive and trusting relationships with adults. But no outcome boxes to tick!”