“For me the biggest challenge is recognising effective practice and, in the same way that we have begun to pay more attention to resilience amongst children and young people, we should be considering what makes for a resilient workforce. Why is it that some practitioners can continue to work effectively with service users when others in the same or similar settings struggle?”
“The government’s more joined up approach to children’s services now means there is an ever greater need for a multi-professional approach. Though the rhetoric is all about ‘every child matters’, personalisation etc, I feel that prescriptive, goal-driven approaches may have diminished open-minded observation and led to less sensitive understanding.”
“Crude outcome statistics which are used to condemn the state in blanket fashion fail to recognise the progress made by young people, including major achievements, such as getting back into education after many years, furthering leisure interests and vocational skills, and, often for the first time, developing consistent, positive and trusting relationships with adults. But no outcome boxes to tick!”
“I found…that it is extremely difficult for us white people to understand our position in a racial context. Many people I spoke to wondered if ‘white’ meant anything at all and I started by questioning if there was anything to look at. Then gradually the meaning of whiteness in a racial context became apparent, like shapes emerging from a white page. It was both fascinating and salutary.”
“The Asperger’s diagnosis was a real turning point for us. For it fit Will like his shadow. Finally I knew what we were really dealing with. Learning about it helped me to understand Will better. Understanding was transforming. For when I saw the world as he saw it, his behaviors made perfect sense. The blessing of understanding was that it led to empathy and compassion. It melted frustration and exasperation into genuine respect, whole-hearted support and even admiration. It helped me to become much more effective at helping him. The impact such understanding made on our relationship was profound. It put us on the same team – working together to face the challenges. It made all the difference in the world.”