Working with Reluctant Clients in Health and Social Care – an Interview with JKP author Maggie Kindred

“One of the most important messages I would want to give to a newcomer is that your reluctant client will probably never [become a ‘willing’ client]. Why should s/he? Compliance with you and your rules is a massive victory. If you can rejoice with your clients when they are finally getting rid of you, this is very liberating. Social work and care does not change people’s personality fundamentally, it helps them function.”

An Interview with Bo Hejlskov Elvén: Making Behaving Positively Possible for People with Autism and Other Developmental Disabilities

“Most of the methods used in changing challenging behaviours contain a degree of force or lack of respect for the choices of the service-user. My main principle is that the service-user always has the right to say ‘no’. My job is to encourage her say ‘yes’. That means that if she says ‘no’, I need to figure out what I did wrong. In that way I actually can change her behaviour by focusing on my own behaviour, not on hers.”

Interview: Lynn Davis on her new book, A Practical Guide to Fostering Law

“Foster carers play an absolutely crucial role in the child care system. The vast majority of looked after children live in foster care. Carers are there at the sharp end, dealing 24 hours a day, 7 days a week with all of the consequences of abuse, neglect or whatever family difficulties have led children to be looked after. Yet in spite of this, in my view foster carers are underpaid and often overlooked and under-appreciated.”

Article: Managing Social Work and Social Care by Trish Hafford-Letchfield

“The introduction of market and subsequently business principles into care environments since the 1990s has meant that its associated language and terminology has deeply permeated current management ‘speak’. It has always intrigued me when working with leaders and managers in my role as an educator, mentor and manager, how easily these trip off the tongue or become part of our everyday language and applied to practice often in an uncritical way.”