Liz Hoggarth: Outcome evaluation – help is on the way

“Many of us react instinctively against further demands to produce evidence, especially quantitative information – we know all too well that progress with clients is made up of tiny, often faltering, steps forward that are extremely difficult to demonstrate or quantify. There are downsides to the outcomes approach as there are to other systems of planning and evaluation. But the question of outcomes is a perfectly legitimate one. The number of visits made to a family is beside the point if the risks are not picked up and appropriate interventions are not identified to begin to help people deal with the problems. The number of counselling sessions provided is hardly important if in the end they made no difference for the person seeking help. We must address outcomes in order to improve services.”

February 26, 2010Counselling

Deborah Plummer on Imagework and Helping Children to Cope with Change, Stress and Anxiety

“When a child comes up with an image that represents how he feels about a situation, he is tapping into something that goes way beyond logical thought processes. And when he realises that he can ‘play’ with these images and be creative in forming new images, then he can begin to take more control. Imagework often triggers insights and shifts in perspective which may not come through logical thinking alone.”

October 15, 2009Social work

Fergus McNeill and Monica Barry on Youth Offending and Youth Justice

“…the preoccupation with ‘youth’ is at the expense of ‘justice’. Too readily such systems exist or at least function so as to punish and to challenge individual young people rather than to question the extent to which the wider society is as much, if not more, to blame for the disadvantages they face.”

August 15, 2009Education

Belinda Hopkins on the healing power of Restorative Justice

“Many people equate justice having been done with the administering of a punishment, and in schools and residential child care contexts a similar expectation prevails, or is believed to prevail. The logic is that if somebody does a bad thing then a bad thing needs to be done to them. […] A restorative response, with its focus not on blame, punishment and alienation but on repair and re-connection, encourages a wrongdoer to take responsibility for the harm they have caused, and gives them an opportunity to repair the harm…”