Working with Reluctant Clients in Health and Social Care – an Interview with JKP author Maggie Kindred

“One of the most important messages I would want to give to a newcomer is that your reluctant client will probably never [become a ‘willing’ client]. Why should s/he? Compliance with you and your rules is a massive victory. If you can rejoice with your clients when they are finally getting rid of you, this is very liberating. Social work and care does not change people’s personality fundamentally, it helps them function.”

Providing Good Care at Night for Older People – An Interview with JKP author Diana Kerr

“Night staff have to provide the same level of person centred, individualised care as day staff. Their primary task is seen as the promotion of sleep. This can often mean that they feel compelled to get people back to bed as quickly as possible. Often, however, residents need, time, food, activity, and TLC as well as an opportunity to talk and discuss, particularly their fears and worries.”

‘Creative Care and the Capacity to Play’ – An excerpt from The Creative Arts in Dementia Care, by Jill Hayes with Sarah Povey

“In working in dementia care we need often to let ourselves become foolish, unconventional, stop making sense. I have been thrilled to meet staff who at the drop of a hat will dress up, play the guitar, sing uproariously…or who have the capacity to sit quietly with someone without an agenda. It is this joy of the crazy and the still, this lightness of being, which is refreshing and life-promoting in the work that we do. We can play with balloons, blow bubbles, doodle, improvise. We don’t have to make a finished product. By creatively and somatically being with a person we can instil a sense of safety, of physical and emotional security.”