Developing essential skills for mediating across dispute contexts and cultures – An Interview with Tony Whatling

“Disputes inevitably test mediators’ skills to the limit. They are also a powerful reminder of what I refer to in some detail in the book: namely that they should never be applied outside of a framework of appropriate professional values, attitudes and cultural sensitivity and awareness. Skills, strategies and professionals practice can never be value-free.”

Helping young people reflect on the social consequences of drinking – An interview with Vanessa Rogers

“Our alcohol fuelled world must impact on children and young people who look to us to see what being a grown up is all about. Unlike other drugs, alcohol is socially acceptable and almost expected in some instances. It is actually quite hard to be teetotal and socialise in pubs without attracting attention and unwanted questions about why you are refraining.”

Equipping Young People to Choose Non-Violence

“The continued need for comprehensive and co-ordinated policies to address the disadvantaged and troubled familial, social and cultural experiences of many young people will always be critical in dealing with many aspects of societal violence. To expect individual young people to be able to always choose ‘non-violent’ approaches just through individual work without cognisance being given to the bigger picture of their lives is unrealistic.”

Transformative Supervision for the Helping Professions – An Interview with Nicki Weld

“As I talk about in the book, my best transformative moments in supervision both as a supervisor and supervisee have come from boldness and braveness. They’ve also come from courage and creativity, where the supervisor has brought their knowledge and understanding of a person into the room and made a connection, or asked a question that takes the supervisee on a new direction. It’s also when a supervisee has said, “I want to go further, I want to look deeper, not just ‘debrief'”.

Working with Reluctant Clients in Health and Social Care – an Interview with JKP author Maggie Kindred

“One of the most important messages I would want to give to a newcomer is that your reluctant client will probably never [become a ‘willing’ client]. Why should s/he? Compliance with you and your rules is a massive victory. If you can rejoice with your clients when they are finally getting rid of you, this is very liberating. Social work and care does not change people’s personality fundamentally, it helps them function.”